Returns & Refunds Policy

We will only offer a full or partial refund if the item is defective or not as described in relation to the order placed.

The item must be returned in its original packaging in salable condition. We are not responsible for shipping costs or related fees of returned orders, these expenses must be met by the customer.

You may not cancel an order once it has been shipped. If you wish to cancel an order, please contact us at our Help Page with your email address and Order ID within 18 hours of placing the order.

Refunds will be made within 7 days of us receiving the returned item.

This Returns and Refund Policy may not apply to some items, or may only apply if certain conditions are met.

Only regular priced items may be refunded, sale or discounted items cannot be refunded.

Your statutory rights remain unaffected.

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